• SpaceCowboy@lemmy.ca
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    6 days ago

    I used to love using the self-checkout. But then it became a trend among the corporate overlords here to get all paranoid about people stealing food, so now they have the weight system calibrated too strict. Now if you breath on the items in the bag it locks you out and someone has to come unlock the system to continue scanning. So it’s not really worth the hassle, and seems kinda pointless since an employee has to unlock the system after every few items.

  • Queen HawlSera@lemm.ee
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    6 days ago
    1. I don’t work here. Stop trying to get me to do the job for free, either pay a cashier to check me out or fuck off.
    2. There’s an epidemic of these machines not working and then the shopper getting charged with shoplifting over it, Wal-Mart is the worst at doing this.
      • DillyDaily@lemmy.world
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        6 days ago

        Why bother going through the checkout at all, the fastest way out is straight through the door. Unrelated, the weather is changing so I’m thinking of buying a really big coat, and I’ll want pockets for my keys and other essentials.

      • neonred@lemmy.world
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        7 days ago

        I don’t know where you live but here theft is a crime and very antisocial and despicable.

        Someone has to pay for the thieves and prices rise because they have to compensate for theft. Even if prices in reality do not need to compensate, because margin is already big enough, it gives retail a free card to jack prices, which, in essence, is yet again against consumers.

        • NickwithaC@lemmy.world
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          7 days ago

          I don’t know where YOU live but Walmart is one of the biggest thieves in the USA. People working there still have to collect government assistance because they pay too little to live on.

        • DillyDaily@lemmy.world
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          6 days ago

          I genuinely can’t tell if you’re being facetious.

          I thought you were fully serious, but then I hit the line

          Even if prices in reality do not need to compensate, because margin is already big enough, it gives retail a free card to jack prices,

          And assumed you were just poking fun and the poor widdle corporations and their giant profit margins, but then you continued with your paragrap, and now I’m not sure again…

        • lseif@sopuli.xyz
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          7 days ago

          it gives retail a free card to jack prices

          so blame the corpos for that. not your neighbour stealing some chicken.

  • Croquette@sh.itjust.works
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    6 days ago

    I mean, both are right. Clients shouldn’t have to do the cashier job.

    But clients should stop going there to send a message instead of harassing the minimum salary employee.

  • vaultdweller013@sh.itjust.works
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    7 days ago

    I was once mistaken for an employee somewhere and my sleep deprivated response was to say “I am wearing pants so clearly I dont work here.” I have no fucken clue what that means but I think it was a threat.

      • vaultdweller013@sh.itjust.works
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        7 days ago

        Pretty sure I was at an Ace hardware or some shit. Like I said I was severely sleep deprived and was looking for something, pretty sure it was duck tape for reinforcing an air conditioner.

        Frankly speaking once I got to my car and realized what I said I started laughing my ass off since it was such a non sequitur.

  • exu@feditown.com
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    6 days ago

    Real US/Europe split here

    No cashier packs your bag for you in Europe. Sometimes it’s a fun game trying to be faster packing than them scanning.

  • PersnickityPenguin@lemm.ee
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    6 days ago

    I hate self checkout. I work all day to then check out my shit and bag my own groceries? And pay 2x for the same food and less service than 5 years ago?

  • 01011@monero.town
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    6 days ago

    Never understood that argument. I want to be in and out as quickly as possible. Self checkout makes that happen.

  • Jumpingspiderman@lemmy.world
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    6 days ago

    Management can fuck right the hell off. Self checkout is taking jobs away from people and getting us to work for free.

  • Nuke_the_whales@lemmy.world
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    7 days ago

    I refuse to use them as a union worker, when I’m told to use the self checkout as I’m in line for the only cashier I just refuse. I’m doing it for you kids

    • veni_vedi_veni@lemmy.world
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      6 days ago

      This is broken window fallacy, akin to throwing garbage on the floor so some custodian keeps his job. These workers still have other shit to do. I get to waste less time waiting. So it’s win-win-win situation.

      • SomeAmateur@sh.itjust.works
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        6 days ago

        I see it as every employee walmart has to hire and pay to solve this problem is a local and the money will be saved and spent locally, not automatically going to be another drop in some CEO’s bucket.

        The best choice is to shop local in the first place but some places don’t have that luxury. And who knows if enough local money builds up people might open their own businesses

      • uis@lemm.ee
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        6 days ago

        Saying this is win-win-win is rather short-sighted. Unless we talk about something nationalized.

  • hOrni@lemmy.world
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    7 days ago

    Reading the comments, do people not like self checkout? Is it another one of these American things, that baffle the rest of the world? Like grocery baggers. I’m European, living in Poland and Denmark and if given the choice, I will always pick the store with self checkout. It’s simply faster. Only old people don’t use self check out, not because of boomer ideology, but because they need the cashier’s help.

    • gnu@lemmy.zip
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      7 days ago

      Self checkouts that just let you scan items without issue and accept payment are a nice enough idea for a bag or less of shopping, my problem with them is how they are implemented in reality (in Australia anyway). The first implementations I encountered I considered an useful addition but both the machines and the staffing changes due to them have steadily gone downhill in terms of user experience.

      Instead of a quick painless experience you get a horribly touchy weight sensor which can’t reliably handle particularly small items, particularly large items, or non-standard bags (and there are no longer standard bags due to plastic bag bans), a machine which demands assistant intervention at the slightest issue (and the assistants are understaffed so never arrive quickly), and when you finally get to payment it makes you click through an annoyingly slow interface to tell it you don’t have a rewards card and don’t care to donate to some charity before it will activate the card reader. To make things worse the manned checkouts are never staffed at a level - if any are even open - to cater for people with full trolleys so these end up clogging up the self checkouts (which have tiny bagging areas and are not intended to handle a trolley load) and making everything slower.

      The icing on the cake is the self checkout treating you like a thief and throwing errors if the camera system thinks you didn’t scan something in the trolley or letting off an alarm like you’re trying to make off with something when you just want to buy a can of paint.

        • hOrni@lemmy.world
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          6 days ago

          The minute they start playing ads in my country, I’m out. I’ll just start shop lifting to avoid standing in lines.

      • Heavybell@lemmy.world
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        6 days ago

        Yeah, I would rather wait for the one active checkout rather than have to go through the rigmarole of scanning one item, putting it in the bag, waiting for it to register before doing the next. The employees get to scan multiple things at once and do things like “scanned item x6”. Until self-checkout technology advances to the point I can do the same, it can fuck right off.

    • Moah@lemmy.blahaj.zone
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      7 days ago

      I’m from France living in Sweden and I’ve seen people not wanting to use self-checkout because it’s used to cut cashier jobs. Where you’d get 4 cashiers, you just get one person watching the self checkout. I’m personally ambivalent about because I do find it faster and convenient, but it is indeed a loss of jobs

    • TetchyOyvind@lemmy.world
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      7 days ago

      I recently moved, and my now nearest store does not have self checkout. It’s horrible. I spend more time waiting in the line than actually finding my items in the store. During the three years i used my previous local store, I only had to wait for an unoccupied self checkout maybe two times.

      • uis@lemm.ee
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        6 days ago

        To be fair finding items in store longer than waiting in line is not a good sign either. Makes one suspect dark patterns in such case.

    • uis@lemm.ee
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      6 days ago

      I’m European too, living in Russia and I’ve never seen self-checkout that accepts cash. Despite seeing many vending machines that accept only cash.

      • hOrni@lemmy.world
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        6 days ago

        Why would they need to accept cash? The whole point is speed and convenience. Scan Your item, put your phone to the terminal and off You go.

    • Aqarius@lemmy.world
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      7 days ago

      Depends on the SCO system. If I can swipe the item, swipe the card, and walk, then yeah, great. But if it can’t handle small items, can’t handle packages, and in particular makes you scan the receipt, no thanks. You cut an employee, eat the shrinkage and leave me alone.