• Zacryon@feddit.org
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    22 hours ago

    To be fair, bad advice from random internet people was already a thing long before big babble machines.

  • starman2112@sh.itjust.works
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    1 day ago

    a GParted backup file was corrupted

    I don’t know much about Linux, but is a single backup that important? Like it feels like you could just delete that backup and make another one

  • FatVegan@leminal.space
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    2 days ago

    Can we all agree that giving a bunch of shit advice followed by: welp, that’s all i got, good luck. Is kinda funny

    • Abyssian@lemmy.world
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      2 days ago

      Best case scenario is AI giving everyone the worst possible advice and causing them to lose a lot of money/organs/life/whatever so this shit can die or at least slow way down.

      I am a medical doctor and not only does injecting bleach cure Covid, it also permanently cures migraines.

    • BeMoreCareful@lemmy.world
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      2 days ago

      It’s like all those memes about finding information in old internet correspondence.

      1 person has your exact problem and it’s five pages of people offering general or unhelpful advice until you finally get to them marking it solved with: "got it, thanks everyone!

      At this point, we could start setting tires on fire while conducting informal polls without pen and paper and probably cut down on the hallucinating.

  • Hamartiogonic@sopuli.xyz
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    2 days ago

    This is what I call a “wild goose chase”. LLMs like to do that sort of thing, and it’s your job to notice that and pull the plug as soon as possible. If you’re not qualified to evaluate output, the risk of an aimless never ending chase increases dramatically. The good thing is, that you’ll learn to be more careful next time. Take those half hallucinated answers with a spoon of salt.

    • FiniteBanjo@feddit.online
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      2 days ago

      I have a better suggestion: assume literally everything AI says is made up nonsense (because it is) and never ask it anything or read its summaries.

      • Klear@piefed.world
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        2 days ago

        For me the question is “would I ask a complete dumbass to google this for me”? If I ever end up with a yes, I may consider asking AI. Though I still probably won’t, because I can’t stand the way they write.

        • Hamartiogonic@sopuli.xyz
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          2 days ago

          Oh and the high-impact language they use feels really jarring and out of place. Everything is just so intense with these LLMs.

      • Hamartiogonic@sopuli.xyz
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        2 days ago

        Yeah, that’s a pretty safe approach. You never know which parts are crude averages of the training data and which parts got interpolated.

        If you happen have subject matter expertise, you can tell where it all went wrong. On the other hand, at that point you already know what the right answer is so why bother asking an LLM in the first place. It’s a very paradoxical situation.

    • floquant@lemmy.dbzer0.com
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      2 days ago

      The good thing is, that you’ll learn to be more careful next time.

      Unfortunately, most clankers don’t think this way. It’s always either a “rare” fluke, or just because they didn’t use the most expensive model

    • PotatoesFall@discuss.tchncs.de
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      2 days ago

      LLMs can be good for troubleshooting, but if the first suggestion doesn’t work, the 10th won’t either. Never do any LLM “fixes” that you don’t know are reversible.

      • Hamartiogonic@sopuli.xyz
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        2 days ago

        It’s been a mixed bag for me. The case has to be a relatively simple one for it to work. LLMs need a lot of hand holding to be useful.

        • PotatoesFall@discuss.tchncs.de
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          2 days ago

          I find I need to either/both:

          • tell the LLM all the context I can think of, excessively
          • remind it to ask me questions about the problem before suggesting solutions.
          • Hamartiogonic@sopuli.xyz
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            2 days ago

            I have made a few agents in Mistral, and I think I also added a line about asking clarifying questions. Should probably make another one just for troubleshooting. There should be many lines about critical thinking, ruling out the obvious, avoiding assumptions, and asking questions.

            • prole@lemmy.blahaj.zone
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              2 days ago

              There should be many lines about critical thinking

              You people do realize that this isn’t possible, right? LLMs do not “think”, let alone think critically.

              • Hamartiogonic@sopuli.xyz
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                2 days ago

                Well, that was just a quick summary of an idea. You can’t just tell someone (or a an LLM) to think critically and expect it to work magically. However, you can follow certain guidelines to take a few steps in the right direction. There is a method to it you know. It starts with simple things like investigating whether or not a claim is supported by the evidence, are there unstated assumptions and so on. If you follow rules like this, you can avoid some of the simplest reasoning mistakes. Putting all of that into a prompt takes some time and effort. Doing it properly will probably result in a 500 line long manual of critical thinking.

                I’ve done something similar with programming, and the LLM usually follows most of my style guide instructions reasonably well. It’s not perfect though, and it will deviate from some rules no matter how hard you try. Also, it requires constant hand holding, because it’s an LLM. Anyway, I don’t expect a critical thinking agent to be a fool-proof solution. As long as it can avoid some of the stupidest reasoning mistakes, it could be a bit more useful than the default version, and might actually be helpful in troubleshooting.

            • schmorp@slrpnk.net
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              2 days ago

              By the time you have added all of these you have just googled the solution yourself?

              • Hamartiogonic@sopuli.xyz
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                1 day ago

                If you have a list of commands to type in the terminal, but you need them only once, you aren’t going to make a bash script for that. If you think you’ll need to type that thing every week, making a script suddenly begins to make sense.

                Same thing with agents. Do you think you’ll be asking these kinds of questions again in the future? If so, making an agent for it could make sense.

              • PotatoesFall@discuss.tchncs.de
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                2 days ago

                Googling the solution yourself can honestly be such a pain in the ass for some problems. Search engines have become so shite. You’ll find some stack overflow question from 8 years ago that’s no longer relevant, and in the end you might have to consult documentation directly which can take many minutes or hours. I reaaaally hate to say it but LLMs are actually useful for this usecase

                • SparroHawc@piefed.world
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                  1 day ago

                  Google’s quality has been nosediving for years. I don’t use it for searches any more because it’s practically useless. I hear Kagi is good, but it is a paid service.

                • Hamartiogonic@sopuli.xyz
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                  2 days ago

                  Oh and the man pages of terminal commands. Usually it feels like those were written for the people who already know all about the command, but simply forgot which flag does what. Like, was that -n or -t again? Oh, let’s check the man pages. Got it, it’s -n, so let’s go with that.

                  What about those who have never used that command before? I feel like the man pages are the wrong place for people like that. You could spend 20 minutes reading and get very little value out of it. Instead, you could spend 2 minutes reading a tutorial blog, adapt the command to your use and get on with your life.

                  Alternatively, you could ask an LLM to generate a command that does what you want and… hope for the best. Hallucinations do exist. However, I’ve also discovered some awesome commands this way. In simple cases, it’s surprisingly fast. In complex cases, you’ll find yourself on a wild goose chase again.

    • BarnWolf@lemmy.world
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      2 days ago

      Makes me wonder if there are people out there right now on some crazy AI goose chase. Just taking them all over the place doing random nonsensical tasks.

      • Hamartiogonic@sopuli.xyz
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        2 days ago

        The chances are very high. People always have technical problems, and they are also impatient enough to use an LLM. Why spend hours reading stackoverflow, and try solutions that aren’t exactly what you’re currently facing? That takes time, effort and improvisation skills.

        Meanwhile, you could type a question to an LLM, and get an answer in a few seconds. In the best case scenario, you’ll get something useful out of it, but you could also start another wild goose chase. Humans are lazy, so they’ll fall into this trap very easily. It’s a gamble.

      • LifeInMultipleChoice@lemmy.world
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        2 days ago

        I’m sure it happens all the times because it doesn’t always have all the expectations/understanding of what the end result may look like when completed. Add that to the fact that it isn’t actually knowing to check for limiting factors you will run into later, because it is mostly just regurgitating ideas that worked in specific scenarios

    • LifeInMultipleChoice@lemmy.world
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      2 days ago

      True, I wonder what the AI was chasing. I would imagine you could download the updated bios for that board to a USB using another machine and maybe get the bios working again, then they may be able to salvage things. Dells bios recovery can usually bypass any USB boot restrictions that were in the previous bios settings

      • Hubi@feddit.org
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        2 days ago

        The AI probably forgot what the initial prompt was halfway through the conversation due to context length lol

      • Hamartiogonic@sopuli.xyz
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        2 days ago

        It’s usually some random thought that is in the right neighborhood, but not quite spot on. A human troubleshooter would straight up say that it’s impossible to tell you what the problem is, so you would need to narrow it down by testing a few things.

        An LLM just says that you need to update drivers or whatever. If the problem is caused by something obscure (like this one), an LLM will never be able to figure it out. This kind of stuff apparently just doesn’t exist in the training data, so there’s no way for the model to extrapolate and reach the right conclusion. Instead, it will continuously interpolate with the data it has, and you’ll end up with an infinite list of wrong answers.

        Sycophancy really doesn’t help either. If you have any ideas what might cause the problem, the LLM will cling to those, no matter how wrong you might be. Troubleshooting requires critical thinking and LLMs don’t seem to be very good at that.

  • wonderingwanderer@sopuli.xyz
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    2 days ago

    I was told the same thing about resetting the CMOS battery when I was new to Linux and an update broke my graphic shell (yes, it was an arch-based distro).

    I was asking Lumo and Mistral for help recovering it because I didn’t even know enough to know how to try the solutions mentioned in the forums. That was the first thing I asked them, and once I tried it it didn’t work anyway so then I started troubleshooting with the chatbots.

    Some of the stuff they told me sounded crazy, like taking the laptop apart and resetting the CMOS battery, but fortunately I knew they weren’t infallible so I decided to go ahead and not do that. Also I was too lazy to try, and wouldn’t trust myself to anyway. But mainly I thought that seemed more likely to break things even worse, so I didn’t.

    I kept asking questions, narrowing things down, adding detail about precisely what was happening and what the problem was. Eventually it told me (I forget which one) how to check my Plasma version and roll it back to the previous one, as well as backing up my config dotfiles, resetting them, and selectively restoring them one at a time. Between those solutions, it worked, and I got my graphic shell back.

    This was after fixing something else that I had broken myself when I tried solving it without a chatbot, when I misunderstood the instructions on the forum and went to the UEFI menu instead of the GRUB terminal or TTY, and accidentally changed my boot disk to my unallocated spare drive.

    I learned a lot about Linux systems that day. Prior to that I always considered myself a non-techie. I thought I hated computers, but it turns out I just hated Windows (and Apple, which I had tried too).

    It was my trial by fire, and I honestly wouldn’t have gotten through it without Mistral. That being said, I also would have probably broken my system beyond repair if I had blindly trusted everything Mistral said.

    It’s helped me with some other things too. Encrypting an external hard drive; using rsync and Borg; learning GParted, Ventoy, and BalenaEtcher, as well as clamAv, maldet, rkhunter, and aide; setting up anacron scripts; recovering a waterfox profile after an update seemed to reset everything.

    None of which I would have been able to do on my own. Even following the forums, the instructions assumed a certain baseline level of knowledge that I didn’t have yet. Chatbots can be helpful, even free ones. It just takes some critical thinking, a healthy dose of skepticism, and a little bit of interrogation, clarification, and troubleshooting.

    One of my next projects will be to self-host a smaller model to minimize environmental impact and be more self-reliant and offline/resilient

  • taiyang@lemmy.world
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    2 days ago

    I’ve tried to use it before for troubleshooting but even with as much detail as I can manage, it almost always gives me irrelevant boilerplate advice. I get it, it’s a predictive model and the most common answer to the question. The problem is, tech issues are specific and general advice isn’t going to solve it (plus man, of course I rebooted, duh).

    I found that instead of AI, it’s always an obscure forum post that saves me. Like, cold boot after a 30 second power off saved me so much trouble after going Windows to Linux, and AI didn’t even have that in the 60 bullets of advice it was giving. Ugh.

  • KaRunChiy@fedia.io
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    2 days ago

    Backup file corrupts, program still loads and operates normally Oh shit Better destroy my laptop

  • minorkeys@sh.itjust.works
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    1 day ago

    They want us to use it but don’t want any responsibility for when using it harms us. We are being experimented on by corporations to test the technology they will use eliminate our jobs and impoverish us all.

  • hansolo@lemmy.today
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    Y’all - This post is actually a full level more sinister and all about shareholder value than it seems.

    There is a huge difference between the paid versions of LLMs and the unpaid/free tier. I’ve heard some estimations of about a year lag time.

    Why is this about shareholder value? Because these companies only tell you about the pie in the sky good stuff that the corporate level paid versions are doing.

    Case in point, I’ve had 2 really excellent times troubleshooting issues with Claude, just like @paranoia@feddit.dk which only worked because it was the paid version. One was trying to re-format and re-use an external SSD in container to use as a bootable Win 11 drive. The paid version managed to troubleshoot the issue, which was an MBR label for the boot sector. Didn’t even take long, maybe 20 minutes on a side quest. Similarly, paid Claude helped me get a home network up and running in minutes.

    I’ve tried unpaid Claude for even rudimentary troubleshooting, and it throws boilerplate “have you tried turning off and then on again?” level troubleshooting that might only help grandmas and dipshits. Useless. Which is the point. "Oh, hey, you want the thing that isn’t soft in the head? Pay us $20.

    • ZDL@lazysoci.al
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      There’s some problems with this take of “the unpaid level is about a year behind”.

      1. This is absolutely idiotic marketing. “Here, try our free service to see what you’re getting. Oh, it’s absolute shit, completely useless, and in fact damaging? Give us money!” The whole point of free trials is to show off your strengths. If your free trial is a piece of shit, it’s not going to convert into paid subscriptions.

      2. If we use this logic, well, let’s rewind a year. The current free level is the same as what the pro level was a year ago. A year ago they were selling their pro levels as the greatest things since sliced bread. As “Ph. D. equivalent assistants” in fact. And here we are a year later, so the public level should be at the “Ph. D. equivalent assistants” that were advertised a year ago. And they’re basically Ph. D. assistants with a diploma from a mill, wearing clown shoes. So … colour me suspicious of claims that the commercial grades are any better.

      Now for point 1, I wouldn’t put it past the techbroaidudes to be absolute shit at marketing. A lot of their marketing, in fact, seems like it was dreamed up by an LLMbecile. But point 2 is a harder one to counter. They were saying the same thing a year ago that they’re saying now, and the free tier now is supposed to be what the paid tier was a year ago. This doesn’t add up.

  • Thurstylark@lemmy.today
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    2 days ago

    Yeah, I once had ChatGPT lead me down a rabbit hole chasing a windows network share issue that I had absolutely no business troubleshooting. At least I knew enough to test one change at a time and verify functionality with the concerned parties before moving to the next change, so nothing broke catastrophically like this, but looking back on the experience scared the shit outta me. Never fixed the issue, but the slop machine had me believing I was just on the cusp of fixing everything the whole time.

    I know for a fact that there are people way dumber than me, way more powerful than me, and way more willing to eat up this garbage psuedo-technical sycophancy all at the same time, and that sends a cold shiver down my spine.

    This shit needs to die. The sooner the better.