Many international fans visiting the US for the World Cup have become frustrated by the culture of tipping servers, telling the BBC that tipping fatigue has set in.

England supporter Geoff Pryor said he understood tipping for good service, but he found it “weird” when buying a bottle of water and “they try to get a tip for doing nothing”.

In the US, staff at some restaurants and bars are paid just over $2 (£1.50) an hour, and they expect customers to tip about 20% of the total cost of the bill so they can earn a living.

Frustrations have also been shared by hospitality staff, with one bar owner telling the BBC that many World Cup tourists have been bad tippers.

  • Iambus@lemmy.world
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    3 days ago

    This is why no one should ever visit the States for holidays. Lots of better countries to go that don’t have this bullshit.

  • tomiant@piefed.socialBanned
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    4 days ago

    This shit is being pushed so much that I’m starting to think it’s just more culture wars shit to keep sowing division between people

    • PhoenixDog@lemmy.world
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      4 days ago

      Or… And hear me out…

      America is a genuinely corrupt and exploitative country that your own society perpetuates by allowing these oppressive standards on your fellow low wage citizens to continue to be the norm.

      Or, you know…

      • mechoman444@lemmy.world
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        4 days ago

        I’m an American. I love my country, and I’m proud to call myself a patriot.

        Unfortunately, you’re right.

        I just want people to know that there are genuinely good people here. There are countless kind, generous, and decent Americans, and there are so many things about this country that are worth loving.

        My wife wasn’t born here. She’s only lived in the United States for about three or four years, and she has very strong opinions about our culture, society, and politics. I keep telling her that she arrived at one of the worst moments in recent American history.

        I hate that this is the version of America the rest of the world is seeing. I know we’re capable of being better than this, and I hope one day we’ll prove it.

        To everyone watching from abroad: I’m sorry. I wish we were showing you the best of America instead of the worst.

        • Tarambor@lemmy.world
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          3 days ago

          “I keep telling her that she arrived at one of the worst moments in recent American history.”

          The whole thing around tipping in restaurants and bars has been a thing for decades in America.

        • mechoman444@lemmy.world
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          3 days ago

          Your comment is morally defensible, yet on Lemmy and Reddit, saying “don’t generalize an entire country’s population” often gets heavily downvoted. Years ago, I was even permanently banned from r/Ukraine for arguing that ordinary Russians shouldn’t be demonized because of the actions of their government.

          I suspect this is driven by a mix of factors: nationalism, prejudice, the emotional impact of war, and the tendency to view conflicts in terms of collective guilt. When people are angry or grieving, nuance is often the first casualty.

  • Schmuppes@lemmy.today
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    3 days ago

    Kinda weird that US culture tends to demonize handouts, yet handouts in the shape of tips are expected and you’re a bad person for not providing them.

    • pachrist@lemmy.world
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      4 days ago

      Aha, but the great old USA love to think it’s a meritocracy, and since tipping is something that was originally merit based, it’s a very American expression. You work a little harder, you get a little extra.

      But also, in a uniquely American way, capitalism turned tipping a moral dilemma.

      • skisnow@lemmy.ca
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        3 days ago

        Also, tipping is a way to legalize paying marginalized groups less. It enables a system where young attractive White people make more money for the same work.

    • PhoenixDog@lemmy.world
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      Handouts are accepted based solely upon how much money you make.

      If you’re poor? You’re a leech on society.

      If you’re rich? You clearly know money and you’ll obviously invest that back into the economy and it’ll trickle down to the poor people any minute now.

    • NotAnonymousAtAal@feddit.org
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      4 days ago

      Handouts to people are demonized.

      Handouts to companies are perfectly fine.

      Tips get a pass because everyone (at least instinctively) understands it is benefiting the company more than the people officially receiving it.

  • aarch0x40@piefed.social
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    5 days ago

    Let’s fix this headline.

    American’s Confused By Fair Wage Practices of Civilized Countries

  • CanIFishHere@lemmy.ca
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    5 days ago

    It is completely out of control. I have been asked to tip at self operated vending machines. WTF?

  • Babalugats@feddit.uk
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    Frustrations have also been shared by hospitality staff, with one bar owner telling the BBC that many World Cup tourists have been bad tippers.

    Should read:

    Frustrations have also been shared by hospitality staff, with one bar owner telling the BBC that many World Cup tourists have been making staff aware that I and other businesses are bad employers.

  • Anarki_@lemmy.blahaj.zone
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    Well if you travel to the US for the World Cup you’re either ignorant as fuck or you like the direction they’re going and want to sponsor it.

    You chose to go. Stay and suffer or leave and get better.

    • Vrag@lemmy.world
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      3 days ago

      That’s not happening. Football fans are irrational, they’ll follow their teams anywhere, no matter how bad, even places like qatar or us.

    • NottaLottaOcelot@lemmy.ca
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      4 days ago

      It’s gotten out of hand. I ordered winter boots via an online shoe store and the check-out prompt asked if I would like to tip. There’s a tip prompt when I buy a container of carrot sticks at the roadside convenience store.

      I would love to do away with the awkward conversations about what I’m doing next while using the point of sale terminal at restaurants. The ritual of annoying small talk in the hope that I select 20% for a tip is tiresome.

  • sportsjorts@lemmy.zip
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    5 days ago

    Welcome to the wage slave states of America! Hopefully you get out before you find out how much I.C.E. costs here. Ha!

    Seriously don’t come here if you value your safety or your possessions.

  • Pacattack57@lemmy.world
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    4 days ago

    There should never be an incentive for someone to work hard. The incentive is the paycheck. If they give bad service you fire them, every other scenario should be they are paid fairly and the customer leaves happy because they got good service.

    • Fedizen@lemmy.world
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      4 days ago

      “We need at-will employment to ensure good service”

      “We need to allow tips to ensure good service” Naw the tips are there so they can list lower prices than you’re going to pay.

    • smeenz@lemmy.nz
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      3 days ago

      Exactly. Like every other job, poor work performance should be handled by feedback and clear targets, with dismissal used as a last resort.

      Nobody should be forced to give fake smiles to appease awful customers in order to not starve.

  • SnuffyThePunk@lemmy.world
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    4 days ago

    I never tip, unless i received exceptional service.

    Then again i only eat out at venues where I pay up front or self serve, or in places so posch - I actually WANT to tip the staff for providing an outstanding experience.

    On the rare occation I am in a venue where tipping is expected and service and experience are not phenomenal I do not tip and happily send any staff to fuck right off if approached - that sort of establishment SHOULD go under.

          • patruelis@lemmy.world
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            3 days ago

            It is not the owner’s fault, it is everyone as a nation, accepting the practice and blaming customers.

            • zqps@sh.itjust.works
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              It’s very much also the owners. Outsourcing your staff’s salaries to the customer while being able to advertise cheaper prices is an incredible deal for them while dropping all of the responsibility on the customers.

            • AxExRx@lemmy.world
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              The customers end up paying the extra however you slice it. Be it tips, a non optional gratuity, or baked into the price. Most restaurant margins are surprisingly low, its not like theyre being greedy and hoarding the ‘extra’ money that would otherwise go to servers salary.

              The tip passing direct from the customer to the staff prevents it from being taxed 2x, (both sales and income dont get charged on tips) you’d be adding an extra 10% or more on top of the 20% if you moved to to a baked in cost.

              • reev@sh.itjust.works
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                3 days ago

                You guys are always so worried about your taxes. With the current administration I can see why, I guess. We’re not asking to not pay what we owe, we’re just asking that what we owe be transparent, like in a civilised country.

        • YtA4QCam2A9j7EfTgHrH@infosec.pub
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          3 days ago

          I don’t get the employer a pass. But I live in a reality of tipped wages and have had a job like that before. I have solidarity with those workers by helping the make a livelihood. Me not tipping only benefits me and the owner. Not the laborer. It is immoral to withhold the money earned

          • Redfugee@lemmy.world
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            3 days ago

            The employer is the one withholding the money earned, the customer is simply paying the price that is advertised. The employer is the one that is exploiting the cheap labor, and if the labor looks to the customer to fix it it’s not going to work out.

              • Redfugee@lemmy.world
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                Employers paying shitty wages are punishing workers, this is the source of your complaint. If workers got a fair wage to begin with, you wouldn’t give a shit about tipping. But employers pay a shit wage and have successfully got people like you to blame and shame customers instead of them. If you think this will resolve by arguing with the customers that aren’t subsiding the wages, well, good luck with that.

      • smeenz@lemmy.nz
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        3 days ago

        No, you suck for accepting and perpetuating a culture where it is necessary. Do the right thing and refuse to go along with it. Insist that all staff are paid livable wages. Petition your state to force the issue if necessary.

        • YtA4QCam2A9j7EfTgHrH@infosec.pub
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          Yes because me not tipping is going to end the system. Not tipping only benefits me and the owner. The staff is fucked. Only assholes think their individual lack of tipping with change a system. Systematic change requires a system to change.

      • Tarambor@lemmy.world
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        3 days ago

        You suck for living in a nation that allows employers to use tips to make up a half decent wage.

          • BlindPenguin@lemmy.world
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            3 days ago

            That’s not solidarity in terms of labour. It’s just accepting the status quo, while doing a lip service to the people affected. If you really want to show solidarity, join a union and participate in collective action to improve the working conditions. The more people a union has, the stronger it can get. Worker rights in Europe didn’t come out of the good hearts of politicians or companies.

      • sos242@thelemmy.club
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        I have only read the comments here. I see employers are not paying minimum wages is the problem here.

        If minimum wages were paid tipping or not tipping is a question of good service and appreciation and not a question of survival.

        Place the blame on the business owners who refuse to pay fair wages to employees. This is a criminal act and customer not tipping is just a question of social politeness.

  • CharlesDarwin@lemmy.world
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    5 days ago

    My favorite thing I saw recently in relation to tipping - was this sign at a restaurant about what the minimum wage was and encouraging tipping.

    I’m assuming that sign was put up or at least tacitly endorsed by the management.

    It’s almost as if they don’t have any agency over what they pay their own workers and they are then shaming customers into making up the difference? WTF?

    • ne0n@lemmy.world
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      Of course it was. Tipping is a scam by business owners to have customers pay wages so they don’t have to.

    • agamemnonymous@sh.itjust.works
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      It’s almost as if they don’t have any agency over what they pay their own workers

      They kinda don’t. To pay their workers an acceptable base wage, they’d have to raise their menu prices 20%. They can put up as many signs as they want explaining the prices, but customers are pretty bad at reading signs. Many, if not most, customers are just going to see the higher prices and go somewhere cheaper. It doesn’t matter that the final price is the same, there’s a reason the whole $X.99 is so prevalent, monkey brain see smaller number, think better value.

      It’s kind of a game of chicken, any one individual business that tries to eliminate tipping is going to risk losing customers to competitors. This isn’t really a problem that can be fixed at the individual business level, it would require legislation that forces all businesses to raise prices roughly the same amount at the same time.

  • tigermountain@lemmy.world
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    It’s been known for some time that many of those from outside the US are unfamiliar with our tipping culture. I was a waiter in a nice restaurant in '96 when the Olympics were in Atlanta. We had lots of large parties that we added a 20% gratuity to, and clearly indicated on the check and no one complained. But normally the only place you encountered tipping then was in a sit-down restaurant with waiters. Now there’s a thousand and one places where you’re encouraged to tip. Even places where it’s only counter service and you’re supposed to put money in a tip jar when you pay the cashier. It’s all over the place and it’s completely ridiculous and out of hand. Americans hate it. It’s no wonder our guests are confused and pissed off.

    • michel@lemmy.ml
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      There are a few restaurants I have been to in the US that actually pay living wages and say tipping is optional. When the service is really good and you insist you want to tip they are generally over the moon.

    • justaman123@lemmy.world
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      I’m so torn about tipping culture, on the one hand it’s bosses not paying workers as much as they deserve, on the other hand it’s one job where workers can earn better than the cost of living doing a low skilled job. I also fully believe that anywhere there is a tip jar that gets pooled between workers there’s someone in management skimming off the top.

    • gAlienLifeform@lemmy.world
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      It’s also got a lot to do with the fact that we’re talking about selfish dipshits who are willing to give business to FIFA and American businesses when our country has a fascist administration, of course douchebags like that are going to whine about everything

      Tipping culture is obnoxious and needs to be dealt with at some point, but fuck these jerk ass tourist morons. Absolutely no solidarity to em.

      • lando55@lemmy.zip
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        I don’t know if that really does make up the majority of who we’re talking about here. There are many football fans who are in it for the love of the game and are there to support their country with friends and family in what may be a once-in-a-lifetime experience. Not all of us are as clued-in as you are.