• mrgoosmoos@lemmy.ca
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    2 days ago

    Guess I’m just stupid, because I still don’t understand what the AI agent is doing. I’ve read the article and the comments in this thread

    is this something where you can have a conversation with a chat bot, and tell it to go buy you something? like you can chat and say oh I’m looking for this particular thing, and then it will tell you what that is and can purchase it for you? and so it might tell you one thing and order another, or just completely make something up and order some random shit. because if that is the case then yeah that’s absolute crap, that’s their customer service agent and they are responsible for its behaviour

    kind of weird that the article doesn’t make this clear.

    • matlag@sh.itjust.works
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      2 days ago

      Based on the terms and conditions, my expectation is it will randomly order a bunch of expensive items you didn’t want on your behalf whenever a quarter in on track to miss the target numbers.

    • rumba@lemmy.zip
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      2 days ago

      I can’t find the bot on the site, looks like it’s on the app.

      They applied AI to the search requests. If you search for “Find me soemthing for fahters day.” It will figure out you meant Fathers Day and say “suggestions for fathers day”

      While an LLM on such a short leash will probably do fine with a fixed catalog, there’s still an outside chance it will go absolutely nuts and suggest weird, possibly inappropriate things. I really don’t know how weird or inappropriate targets catalog can be but I’m sure you could find something. They’re just trying to head people off at the pass by saying, “If you order it, you have to pay for it, even if we recommended something weird to you.”

      It looks like they’ve got some decent guardrails in. I tried to trick it out and ask it for a potato salad recipe. It gives me back old-school results instead of an AI smart response.

      • ILikeBoobies@lemmy.ca
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        2 days ago

        This appears to be an upcoming “people bought similar” bot that will automatically add items to your cart based on trends.

        It will be up to the user to remove them at check out.

        @mrgoosmoos@lemmy.ca

        • rumba@lemmy.zip
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          2 days ago

          ohh fuck, yeah you add shit to my card and require me to remove it, everyone will just stop buying there online, even those not boycotting now.