ThefuzzyFurryComrade@pawb.socialM to

Fuck AI@lemmy.world · 9 months ago

Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

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Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

ThefuzzyFurryComrade@pawb.socialM to

Fuck AI@lemmy.world · 9 months ago

Months after reversing course on its AI automation scheme, personal finance company Klarna is struggling to re-fill its ranks.

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ALLGLORYTOHYPNOTOAD@lemmy.world
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“We did it, Patrick! We made a technological breakthrough!”

A place for all those who loathe AI to discuss things, post articles, and ridicule the AI hype. Proud supporter of working people. And proud booer of SXSW 2024.

AI, in this case, refers to LLMs, GPT technology, and anything listed as “AI” meant to increase market valuations.

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