I actually had great experiences there when i need something. Customer support is also fine in my experience. A while back i bought a screen online, turned out it was curved. Took it to the store, a day after the return window had ended(!) and they took it without complaint, even as i had already opened the box. Dude even found me another one without the curve they had in stock with the same technical specs, only cost me the 10€ price difference. Fuck online shopping at this point lol