I work for a company that works for a company that works for a company.
We have clients that are clients of clients, and may be direct clients in some other aspect.
We host services for these entities.
That is all fine until they don’t pay us.
When they don’t pay us, there are multiple rounds of contacting someone who will contact someone who will contact someone. Someday.
Sometimes, someday does not arrive.
At that point, we conduct the Scream Test.
The essence of the Scream Test is:
- This thing is theoretically not needed.
- Let’s turn it off.
- And see who screams?
We shut down some stuff today. Waiting on the cacophony…
What would you do if the power went out? Or you needed to upgrade the kernel?
Everything was on a ups with enough run time to turn the genny on.
As for updates, that wasn’t my problem.
That’s an unplanned power outage. A scream test would be a planed test. You also should do the email to all departments to see who knows what they are for and what you are doing. Usually gets the managers in a panic and those emails runs up and down the chains faster than “can you tell me what srv-15935 does”