Reminds me a bit of the 90s when a popular boyband like Take That disbanded and they had to set up hotlines for distressed teens.
People have gotten used to parasocial relationships with people they will never meet in real life and it only got worse when the "relationship" to celebrities started feeling more personal thanks to social media. People got used to feeling close to people they only ever interacted with through text, so people getting attached to chatbots feels like a logical result of this development.

I thought the same. Also how many of these offences are connected to drugs, since in most cities the area in and around a central station is where the hotspots for homeless people and drug markets are. And let's not forget that the police has massively increased their presence in train stations in major cities. A couple of years ago they maybe had a police station nearby where you could go to, nowadays you see them patrolling major train stations regularly. No wonder they catch more crime if they patrol more instead of sitting in the station until someone comes to them.