• Cosmos7349@lemmy.world
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    7 months ago

    Makes sense if the average includes the hours of zero calls when their phone line is closed

    • Viking_Hippie@lemmy.world
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      7 months ago

      Especially if it’s one of those awful ones that are only open for 5 minutes on the fifth Wednesday of the same month.

      • JJROKCZ@lemmy.world
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        7 months ago

        Read here: all utilities and banks in America. Oh you want to call and talk about something important regarding your natural gas bill or mortgage? Call between 10am and 4pm Monday-Friday to talk to one of our dedicated Sri Lankan representatives. Oh you work during that time? Good, that’s the point lol