This year, the head of Connecticut’s Department of Motor Vehicles made a startling public admission, telling lawmakers that the agency, which regulates the towing industry, has never enforced a century-old law meant to protect drivers whose cars are towed.
Under that law, if vehicle owners don’t reclaim their towed cars or can’t afford the fees, towing companies can sell them, but they are required to hold onto the proceeds for a year so the vehicle owner can claim the money. Tow companies are entitled to subtract their fees. But, even if the owner still doesn’t come forward, the companies aren’t supposed to pocket the profits and must turn over any remaining money to the state.
DMV Commissioner Tony Guerrera told lawmakers the agency had never set up a process to accept deposits and wasn’t tracking whether any money had come in.
In fact, the DMV commissioner said he wasn’t aware of that part of the statute until The Connecticut Mirror and ProPublica brought it to his attention last fall as part of an investigation into how Connecticut’s laws favor towing companies at the expense of drivers. After the story’s publication, the state treasurer’s office audited its deposits and determined that no tow truck company or the DMV had ever turned over money from sales in the history of the law.
Yeah, that makes sense. It doesn’t just automatically become their money, just because they took your car. This seems like a totally logical way to handle it, so I’m not surprised that it’s the opposite of the way things usually work