This year, the head of Connecticut’s Department of Motor Vehicles made a startling public admission, telling lawmakers that the agency, which regulates the towing industry, has never enforced a century-old law meant to protect drivers whose cars are towed.

Under that law, if vehicle owners don’t reclaim their towed cars or can’t afford the fees, towing companies can sell them, but they are required to hold onto the proceeds for a year so the vehicle owner can claim the money. Tow companies are entitled to subtract their fees. But, even if the owner still doesn’t come forward, the companies aren’t supposed to pocket the profits and must turn over any remaining money to the state.