The introduction of a new Postal Act in 2024 opened up the letter market to competition from private firms and mail is no longer exempted from VAT, resulting in higher postage costs.

“When a letter costs 29 Danish krone (£3.35; $4.20) there will be fewer letters,” PostNord Denmark’s Managing Director, Kim Pedersen, told local media.

What a mystery as to why nobody is using the letter service.