Speaking to The Logan Bartlett Show on Friday, Salesforce CEO Marc Benioff said the use of AI agents had enabled him to “rebalance” his headcount in the customer support division by trimming 4,000 jobs. “I’ve reduced it from 9,000 head to about 5,000 because I need less heads,” Benioff said. Benioff called the first eight months of 2025, during which an estimated 10,000 jobs have been lost to AI, “eight of the most exciting months of my career.”
I bet he’s never got harder in his whole life than during this eight months when he realised he might not have to pay other humans a fair wage for their expertise.