Yeah, forums please. I hate the idea of troubleshooting information being locked behind some stupid software we can’t easily index and search. Forums can be put on archive.org, you can literally print a page, or save it as a PDF for reviewing later. You can make use of bookmark software like Linkwarden to archive things.
Discord? Not so much. You can use third party software to scrape it and save information, but no search engine can index it. Community building is great, but I loathe having to trawl through tonnes of blithering blathering conversation BS just to figure out where to find firmware for a particular chip I have is.
Makes me want to projectile vomit all over the place, throw my computer out the window, and move to convent.
Thank you! This has always been my main gripe about “collaboration platforms” in general (Discord, Slack, Teams, WebEx, etc). It’s just chat with extra steps, and does not make things any easier to find.
Oh my gods, the mess that is Teams. When I first started working at my current company I was kind of excited because all of the software just works together. It felt novel, and I was enchanted by it. That quickly died when I realised that it makes finding anything a nightmare. There’s a billion different tabs and solutions for every single individual thing, and even multiple things within the same project. I think the main project I work on has like fifteen different test documents, and good luck trying to find the documentation for pushing stuff live! The only real way to find things is to ask someone who knows. There’s half a billion different search bars and finding the right one is just way too time consuming.
That’s what happens when people don’t know how to use the system properly. They just throw their files and announcements into random places without any thought, and expect everyone to be able to find them.
In cases like that, you just need to ask a more experienced user for direction, because nothing else works. It’s not your fault you can’t find your way around a labyrinth like this. It’s the fault of everyone who turned that place into a labyrinth.
Can we also blame the software? Maybe, if the marketing was misreading. Mostly though, this sort of mess emerges as a result of ignorant people abusing the system.
The “searchification” of fucking everything is driving me absolutely insane! No, I don’t want a search bar to be the only way to find things, and hiding the actual file functions does nobody any favors. Having a big prominent search bar in your product only tells me that you’re actively scraping my data to sell to advertisers.
Yeah, forums please. I hate the idea of troubleshooting information being locked behind some stupid software we can’t easily index and search. Forums can be put on archive.org, you can literally print a page, or save it as a PDF for reviewing later. You can make use of bookmark software like Linkwarden to archive things.
Discord? Not so much. You can use third party software to scrape it and save information, but no search engine can index it. Community building is great, but I loathe having to trawl through tonnes of blithering blathering conversation BS just to figure out where to find firmware for a particular chip I have is.
Makes me want to projectile vomit all over the place, throw my computer out the window, and move to convent.
Thank you! This has always been my main gripe about “collaboration platforms” in general (Discord, Slack, Teams, WebEx, etc). It’s just chat with extra steps, and does not make things any easier to find.
Oh my gods, the mess that is Teams. When I first started working at my current company I was kind of excited because all of the software just works together. It felt novel, and I was enchanted by it. That quickly died when I realised that it makes finding anything a nightmare. There’s a billion different tabs and solutions for every single individual thing, and even multiple things within the same project. I think the main project I work on has like fifteen different test documents, and good luck trying to find the documentation for pushing stuff live! The only real way to find things is to ask someone who knows. There’s half a billion different search bars and finding the right one is just way too time consuming.
That’s what happens when people don’t know how to use the system properly. They just throw their files and announcements into random places without any thought, and expect everyone to be able to find them.
In cases like that, you just need to ask a more experienced user for direction, because nothing else works. It’s not your fault you can’t find your way around a labyrinth like this. It’s the fault of everyone who turned that place into a labyrinth.
Can we also blame the software? Maybe, if the marketing was misreading. Mostly though, this sort of mess emerges as a result of ignorant people abusing the system.
The “searchification” of fucking everything is driving me absolutely insane! No, I don’t want a search bar to be the only way to find things, and hiding the actual file functions does nobody any favors. Having a big prominent search bar in your product only tells me that you’re actively scraping my data to sell to advertisers.