I think if a CEO repeatedly ignored my boundaries and pushed their agenda on me I would not be able to keep the same amount of distance from the subject to make such a measured blog post. I’d likely use the opportunity to point out both the bad behavior and engage with the content itself. I have a lot of respect for Lori for being able to really highlight a specific issue (harassment and ignoring boundaries) and focus only on that issue because of it’s importance. I think it’s important framing, because I could see people quite easily being distracted by the content itself, especially when it is polarizing content, or not seeing the behavior as problematic without the focus being squarely on the behavior and nothing else. It’s smart framing and I really respect Lori for being able to stick to it.

I can see in the comments that most people are in support of the tooter, but I think they come across extremely rude and arrogant.

The fact that a CEO took time out to try and engage and discuss this users fears and concerns should be applauded.

Regarding the overarching issue that AI is being folded into everything. How is anyone surprised? A few years ago, it was machine learning and now it’s AI. There’s a lot of very clever people doing clever things and shoehorning them into our lives in dumb ways. What does that mean for the average person? That they are forced to accept it or go elsewhere, because the reality is that if all competitors present AI summaries when you do a search, consumers expect that.

Hell, I expect my keyboard to know what I’m trying to say when I vaguely press along a single line and get upset when other keyboards can’t do it. And if at any point, I felt empowered enough to write a scathing blog post, I’d have the decency to have a conversation about it. But that’s just me.

Be better Lori!