Corporations get away with so much putting conflict resolution behind customer service hell.

I don’t blame the workers at all, I’m sure they have “unprecedented call volume” all the time which means short staffed with stressed out people trying their best.

  • Flughoernchen@feddit.de
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    9 months ago

    We were allowed pens, but the paper was a special color and not allowed to leave the room. Data privacy. But as bothersome as this was, as a customer I’d be delighted to know my privacy is taken so seriously.