Yes I did, even tried a different PC which is why I think It might be the hardware. I might see if my buddy from work can plug it into his windows PC to see if it works. That way I can definitely know if it's a hardware issue.
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I honestly don't know much about terminal, how could I go about doing that? I'm pretty sure this is exactly my problem. I had stumbled on this Reddit thread when looking for a solution. But someone here pointed out that the link lsd_ninja provided was for MAC so I thought I must've been on the wrong track. I know I have to copy the file from the GitHub. I just don't know how to get to the location where it goes.