I have absolutely no stake in this, but that's not how I read it.
They are stating it's something they are encountering with some frequency and then they are giving a concrete example and analysis to hopefully illustrate what they are experiencing.
I'm sure you are familiar with the experience of being frustrated with someone's behavior or actions, but then have a hard time coming up with more than a couple of examples when prompted.

I use a Logitech K400 to control the PC connected to my PC and I generally find it to be much more convenient and responsive than using the remote on a smart TV or the controller for a console when over at someone else's place. To each their own though.