I think people in this comm mostly want to be angry against anything that involves LLM and the like. Which I can understand, I, too, hate those chatbots on every store begging you to use them. We cannot really tell from the post what happened. It could just as well have been one of those 24/7 service programs giving you directions which IMO are not terribly useful but for some people better than nothing. Maybe the small business failed to make a proper disclaimer.
So I will agree with you. OOP is the victim of AI, not a perpetrator.
There is something beautiful here, alright.
Spoiler: It's you <3