and most people underestimate how infuriating it is sitting in a waiting room for 6 hours
As an American: those are rookie numbers, I've been stuck waiting 6-8 on a bad day to get seen, not even counting the hours it takes to get more than vitals and some iv liquid...
Not trying to one up, I wish we had a system like that here.
Do pushed things not move in your neck of the woods?