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Joined 1 year ago
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Cake day: July 1st, 2023

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  • I got the pixel 8 at release, had to return it because the wireless charging stopped working. I was lucky to have a shitty old phone around and their customer service was pretty good about it. Considered as a teething problem, but then a month ago I had the same issue and this time they were horrible to deal with. Finally got a replacement, opened it to check it was all there and traded it in for a discount on a Samsung. The customer service in the chat on the second occasion was trying to tell me I needed the original invoice the second to prove it was still in warranty, I was like 1. You guys sent me this replacement phone and 2. It hasn’t been available long enough to be out of warranty. When I asked for them to escalate the chat, they just ended it.