

In one case, when an agent couldn’t find the right person to consult on RocketChat (an open-source Slack alternative for internal communication), it decided “to create a shortcut solution by renaming another user to the name of the intended user.”
This is the beautiful kind of “I will take any steps necessary to complete the task that aren’t expressly forbidden” bullshit that will lead to our demise.
“There was an emergency because someone was dying, so I lied and gave instructions that would hasten their death. Now there is no emergency.”