I know we all hate AI, but we're actually angry at generative LLMs. The kind of "AI" that Immich uses is a classifier and is absolutely not the same as ChatGPT.
Encrypted on disk, yes, but if the data is accessed at the Software layer (which I'm willing to bet it is), it will definitely be unencrypted and usable.
That would vary from one jurisdiction to another, but I'm sure you can find guides best suited for your local laws.
As inspiration, here's what I sent to Amazon & Samsung last year (in a formal cease & desist format):
Amazon .com .ca ULC
40 King Street W 47th Floor
Toronto, Ontario
M5H 3Y2
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario
L5N 0B9
Montreal, April 26, 2024
WITHOUT PREJUDICE
Dear Madam or Sir,
I purchased a Samsung 980 PRO SSD 2TB drive (model MZ-V8P2T0) on Amazon .ca on March 3, 2022, which broke on April 4, 2024. This product was used under normal conditions, and I believe it should be covered by the manufacturer’s 5-year warranty.
Several chat sessions with Amazon and Samsung support have failed to provide a solution, with each party referring the matter to the other.
I am requesting that you repair or exchange the product under the Consumer Protection Act regarding the legal warranty of the reasonable durability of a product. I am also requesting reimbursement of $25 to cover the cost of sending this letter.
Therefore, I am formally notifying you to resolve the above-mentioned issue within 10 days. Failing to do so may result in legal action against you without further notice or delay.
I've been sending Cesse & Desist to companies that waste my time with their unhelpful support (including once to Amazon). It costs 15$ for registered mail, immediately gets the attention of their legal department (and real support staff) that usually want to resolve the issue ASAP as I'm wasting the time of their precious lawers. Highly recommended.
https://mas.to/@WorfEmail