But those points are not the reason this game flopped. Lot of games have micro transactions and are popular. Other games require additional account (and even launcher in some cases) and are still popular. While these arguments are in fact negative, they are not the reason the game failed. If Sony comes to this conclusion too, then they will not learn anything from it. So I hope they analyze it better.

In example the initial trailer reveal wasn’t good. Then the characters and the universe it is in isn’t very interesting, huge problem for a hero shooter. Sony completely ignored the critics from beta test phase. The marketing in general was terrible. Game is not playable on Linux either, which would have gave them some marketing push too. And the timing of the launch day was badly chosen too lot of people and news was focusing on Wukong and Deadlock.

There are lot of reasons that are well orchestrated together to fail the game. It’s not as simple as the list you gave (in my opinion). Games with worse industry standards get more popular.