Welcome to this week’s casual kōrero thread!
This post will be pinned in this community so you can always find it, and will stay for about a week until replaced by the next one.
It’s for talking about anything that might not justify a full post. For example:
- Something interesting that happened to you
- Something humourous that happened to you
- Something frustrating that happened to you
- A quick question
- A request for recommendations
- Pictures of your pet
- A picture of a cloud that kind of looks like an elephant
- Anything else, there are no rules (except the rule)
So how’s it going?
That’s super interesting; I had never heard of personas in that context but it makes a lot of sense. How do you come up with/discover the personas?
This is probably a defining characteristic of half a generation!
This is a rambling tangent but one of my super weird memories from the late 90s was being asked to a market research focus group where all they did was give us cell phones and sim cards and video us trying to open the backs and insert the sims. It was new tech for most of us at the time and it’s really funny to me now how challenging we found it.
You talk to people! Something that’s a lot harder for a FOSS project to arrange. User Experience (UX) is a whole job, including interviews with users. And a related job is Service Designer.
“Design thinking” is a good starting point to Google😉
That market research group sounds like the above UX stuff I was talking about!
SIM card swapping is an interesting line of thought. Because you could sell phones with them installed, so problem solved. But if it’s hard to do, you might struggle to convert customers from a competitor. But at the same time, it might help prevent your customers leaving.
Do you know what they were trying to learn?
That sounds like a really interesting field. I just realised there are Silicon Valley scenes that are about this as well…
Not really but it took ages and paid better than most. We had to read a set of written instructions so I think they were testing those, because everyone got given the same model of phones and afterwards we had to talk about how we found the instructions and how easy was it. The phones had those annoying little metal gates in them that some candybars used to have. I remember being completely weirded out by it.
Oh I haven’t watched Silicon Valley, is it good?
I am struggling to follow, what are the little metal gates in candy bars? I have a bad memory 😅
If you like that style of humour it’s very good! I think I must have rewatched the entire thing about 4 or 5 times.
It’s a hard thing to find an image of but by gates I mean kind of like the ones in here only instead of sliding the sim in behind it you had to undo a little catch and swing it open first.
Ah yes I wondered if it was like that. I feel like it would be weird doing it like that, I’m so used to sims sliding in!
Yeah it felt like you could scratch them easily.