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Once had a defective led lightbulb and they asked for a picture of it not working… ???
It’s just an attempt to put the requirement for action back on you. They’re hoping you’ll get busy and forget about it, or not have a camera, or anything else that’ll stop the claim.
Forget about it?? That question was so stupid i did it immediately. Picture of a lightbulb not working…haha… ok…here
Sure, here’s a picture of it not working!
Have you tried screwing it into a socket?
