I signed up for the wait list for the Steam controller when it was released, but hadn’t heard anything since. When getting on the list for the Frame last night, I thought to check on the controller, and it just gave me a link to get on the list again.

‘That’s odd’ I thought, so I went back through my email and lo and behold, there was an email on the 7th of July that I’d missed. Bugger.

I got on to support to ask if I could get my request reinstated it or whether I’d have to start over. They got back to me saying that as a courtesy, they’d re-initiate my request, but I’d have to wait until the next release. ‘Fair enough’, I though, and resigned myself to waiting.

Cue to a couple of hours later, and I get the email to confirm my purchase. Sold! Should be here in a week or two.

Well done, Steam support.

  • Hakuso
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    15 hours ago

    Unless you use an email provider they don’t recognize and refuse to update it.

      • Hakuso
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        14 hours ago

        Steam support.

        I had to make a hotmail account because they swore my personal email was a “throwaway” acount and refused to use it.

        I mean, what kind of derp is that?

        You have an account with nearly two thousand games on it you don’t use a spam service for recovery.

        And if a “free” email from Be Evil, Inc. and Microslop counts for recovery damn near anything should.

        • Almacca@aussie.zoneOP
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          13 hours ago

          Lol. Like Hotmail isn’t a throwaway account. That’s the only reason I ever had one - to catch spam if I had to use one for some dodgy website.