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thirteene

@ thirteene @lemmy.world

Posts
2
Comments
139
Joined
2 yr. ago

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  • Thanks for the clarification, I'm not completely on top of the issues that a lot of this community faces with them. I intended it to mean the collective company as a business entity, which was incorrect.

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  • Yes and no, if Firefox org falls, open source community will continue to develop necessary features like security updates, but features will drag behind. Eventually a new player will emerge and we will bury it out back with Netscape, ie and aol explorer.

  • Be honest: have you ever lost your temper with a customer service rep? And did it ever help?

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  • Be honest: have you ever lost your temper with a customer service rep? And did it ever help?

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  • I worked phone support for a few companies for a few years, this is how to Karen: Try to bait the ai, companies are liable for promises made by their hallucinating chatbots. Chat support first, who wants to talk to people? If you do need to call, enter identitng information once, then repeatedly press 0 to get human support. Ask tier 1 support, if they say no then flex that Karen superpower "I'll need to speak your manager"; those people are individuals just collecting a paycheck. If the floor manager (many have a 3x request policy) can't see the situation from the human perspective and resolve/waive, they will only care if someone above them gets upset, the ways to do that are threaten legal action. No sovciet bs, but it helps to use contract terminology like "agreed upon terms", "failure to meet industry standards" and "breach of contract". If they don't get jostled immediately, your next escalation is tag the intern on social media with a negative sentiment; or Google the company name followed by email for the office of the president. This is the pr address, CEO assistant or community director which again have the power to step in and resolve. You can also think outside the box and leave negative play store reviews (different intern).

    Each conversation should be less then 2 minutes + wait time and if that can't resolve it, you need to close your account (which might take you to retention!) or potentially move. You can justify 1 more call during a different shift. There is no need to get mad, state that are you upset and are looking for resolutions. Use an I feel statement, and be sure to ask to leave notes on the account regarding your conversation. They have a UI with comment fields in the ticket that are displayed while you are on the phone and it helps sell the situation with comment history.

  • Decided to start paying predominantly cash again

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  • I only use cash at places that have a purchase portal as complicated as giving change. You want to hand me a tip machine on a stick without tap pay and select a tip amount on a tiny shitty touch screen? You can count my change, thanks. Hopefully we see some traction in public opinion regarding privacy soon. Until then banks are selling your data, but the infra is required to live a modern life.

  • TV nerds: what should I watch

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  • Based on your previous shows: fallout, shogun and the boys are current.

    Fallout - incredible S1 for the video game ip. Hilarious, visually stunning, flavorful

    Shogun - game of thrones in japan

    The boys - civilians take their city back from super powered heros

    Ted lasso [ended] - amazing show about people, likely one of the best of this decade. A meme American football coach from the Midwest moved to the UK to teach a top tier UK futbol league.

    Silicon valley [ended] - a tech startup in silicon valley on HBO constantly overcoming challenges with their revolutionary IP.

    Avatar the last Airbender [ended] - best of the 2000s, unique flavorful. There is no live action in ba sing se, cartoon only

    Disenchantment [ended] - Futurama but medieval magic

    One piece live action - another great first showing for anime cross over, skips a lot of the filler and is executed well

    +1 for the good place, arcane and last of us

  • Uh oh

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  • Iirc they have a script to help try to probe for details in case the call is under duress.

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  • I just got hit with a really weird edge case and just barely resolved a 2 day 911 to recover. During this time we likely spent at least 10 million and that's not even the primary incident.

  • Major IT outage affecting banks, airlines, media outlets across the world

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  • The issue here is kernel level applications that can brick a box. Anti viruses compete for resources, no one should run 2 at once

  • Is the RHCSA worth it?

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  • Depends on your end goal, don't pay for yourself. Tech is hard to break into, certificates can help elevate your resume when you do not have a network to leverage. It's often good to "top off" your resume when market trends shift and you are lacking experience. For instance right now AWS certificates are likely strong additions if you don't have any cloud background. My rhcsa helped get my first job and is a positive for legacy LAMP and java shops. Trending forward: you will primarily be using it to support Linux based docker containers and a lot of the networking and hardware configuration will be obfuscated away. There is a non-zero amount of file ownership and user groups; but existing organizations will have figured that out already.

  • Basically the extent of my IPv6 knowledge

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  • This thread is a dumpster fire, routing infrastructure, solar panel addresses, we are adding this to EVERYTHING WE ALREADY HAVE that is growing exponentially. I work on an L7 support team, regular users are clueless on how this stuff is setup and apparently have strong stupid opinions. Anyone still reading disable ipv4 in your home network and try to roll forward. You will fail, and finite numbers are finite.

  • Basically the extent of my IPv6 knowledge

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  • So, yes a few pieces of land mass tech such as smart road or solar paneling and we hit the theoretical limit of IPv6. And we currently dont need the addresses. So glad that you agree

  • Basically the extent of my IPv6 knowledge

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  • I'm sorry but how? We have appliances with dockerfiles, micro containers for remote controls, extensive botnets of virtual machines, centuries in the future when we have expanded into the solar system and trillions of humans all having millions of unique applications with addresses, it's inevitable to hit a finite number. When every square meter of smart road has an routable address; we will likely be rewriting networking anyways. The only players pushing IPv6 transition are networking companies because a new standard requires new hardware.

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  • Llms hit memory exhaustion between prompts, each "slide" is an individual generation which is why it feels so discontinuous. This will be really exciting after a couple breakthroughs though, especially when it can reference old generations.

  • Basically the extent of my IPv6 knowledge

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  • Cisco as a client tried to force ipv6 for their managed service and after an entire quarter of attempting to resolve it, we actually disabled it for their virtual address per their request. IPv4 has issues and IPv6 promises solutions, but it's not a stable platform yet. This appears ignorant but is based on truth. IPv6 is also eventually going to hit exhaustion with the frequency we spin up virtual machines, it's okay to skip a bad generation.

  • EU accuses Microsoft of antitrust violations for bundling Teams with O365

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  • It's a play by monopolys. They create a large platform (often free to start), integrate it with a bunch of other stuff, then charge you to use it. They can use the invested cost to leverage anyone on the platform, because it's often an expensive lengthy process to halt processes. The ruling is essentially stating that Microsoft either needs to allow non Microsoft accounts to chat on teams or allow you to remove your word subscription without affecting your email. Both of those are good things for consumers, but Microsoft wants to hold all of the cards on all sides, and start offering bundles like cable companies. All just to limit your options and squeeze you when they want more.

  • robots.txt is a suggestion

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  • Until you realize that you are paying for access fees/network

  • Blow dart

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  • They really only work on small flies

  • Windows 11 is now automatically enabling OneDrive folder backup without asking permission

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  • I work with Linux for a living and am finding the transition frustrating myself. It feels like every new is just revealing more stuff I have to configure before it works, then usually get hit with the backend of the solution as well. Be sure to check /var/log/anythingrelevant for the system reboots for logs. My display driver kept crashing.