I hear what you are saying, but why is the legalisation so restrictive that the bureaucracy has the ability to do this? It's unnecessary, but it's also deliberate.
Change the party that institutionalizes this kind of cruality and the bureaucracy will change with it. How come we don't attack the people who allow that kind of dehumanising behaviour?
Also, not every Civil Servant is like that, so drop the board brush.
Once again, they are paid to implement policy put in place by their political masters. They don't any have room to maneuver.
Don't like the policy, sure, go after the people who arranged it. It's like blowing up at a checkout chick at Walmart because management stopped sticking your favourite buttplug.
Ha-ha!