You'd be surprised, but there are so many professions in modern world that are fully digital. It's bizarre to judge everyone based on your very little personal experience. Tune down your arrogance, these people also do actual work and produce actual products, even though they don't screw anything together.
Did you consider that the luggage needed time and personal space for a while? Of course you didn't. You only think about yourself. "No one should have to wait for their luggage" my ass.
Damn, imagine using your body to protect Trump from bullets.