Well, I submitted a "support" request:
For whatever it's worth - I'm disappointed to see that XXX is pushing for its customers to download Chrome rather than ensure that their website supports proper web standards. A website that supports web standards will work well on all browsers and will save you from trying to pressure your customers into changing their preferred browser.
Thank you for your time (and, this is my personal opinion, not the opinion of the organization I'm here supporting).
NotAnArdvark
That'll depend on the server you're connecting to to test your speed, and also if you're using wifi.
Shaw (in Western Canada) seems to route everything through Seattle so there's like a built-in 20 millisecond delay for every destination.