Come up with a reasonable replacement product, and do it through an ethical company, and people might switch. But you're not gonna convince people to give up the convenience they've relied on for a decade without a really good reason, and "this company is evil" is way too esoteric for most people.
I tried doing online text-based therapy once. On top of it's not the same thing, it was also just the absolute worst way to go about doing therapy, and that was with a human.
I see what you did there