It may not be a stand in for a human, but that's exactly how many of these vibe coded projects are. It's not unreasonable to ask the developer to spend 30 seconds to describe how they use these tools.
Reset button not working, but power button working is quite odd.
Is it just the once that this happened? Can you reliably trigger it with the car charger? If yes, maybe worth plugging in a monitor while you triggering it and see what happens.
Are the server and chargers close to each other? Some kind of EMP effect? Seems unlikely, but who knows.
I don't think they do, it's just whatever is in the training. Reaching out to other websites would be more accurate, but also more expensive than just vomiting up whatever is in the training.
Wordsearch?