darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 2 years agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square17linkfedilinkarrow-up1290arrow-down13cross-posted to: technology@lemmy.worldtechnology@lemmy.world
arrow-up1287arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 2 years agomessage-square17linkfedilinkcross-posted to: technology@lemmy.worldtechnology@lemmy.world
minus-squareveee@lemmy.calinkfedilinkEnglisharrow-up18·2 years agoTotally agree. With that statement they’re treating both employees and bots like scapegoats.
Totally agree. With that statement they’re treating both employees and bots like scapegoats.