• Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
    • corsicanguppy@lemmy.ca
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      1 year ago

      They’re pissing away their operating system goodwill so fast.

      They pissed it away {checks DoJ v. Microsoft} 25 years ago.

    • stoly@lemmy.world
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      1 year ago

      I don’t know that Microsoft has OS goodwill. People use it because the apps are there, not because Windows has a good user experience.

    • xradeon@lemmy.one
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      1 year ago

      I think what I was hearing is that the CrowdStrike driver is WHQL approved, but the theory is that it’s just a shell to execute code from the updates it downloads, thus effectively bypassing the WHQL approval process.

    • smeenz@lemmy.nz
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      1 year ago

      The driver is wqhl approved, but the update file was full of nulls and broke it.

      Microsoft developed an api that would allow anti malware software to avoid being in ring 0, but the EU deemed it to be anti competitive and prohibited then from releasing it.